Standard

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Assignment Rule Details
Name Standard
Sobject Type Case
Active Yes
Rule Entries
Order Criteria Assign To Email
1 Account.BillingCountry equals US,USA,United States,United States of America AND Account.SLA__c equals Gold,Platinum AND Account.Type contains Customer ouss.roxx-1313@force.com
2 Account.BillingCountry equals US,USA,United States,United States of America AND Account.SLA__c equals Silver,Bronze AND Account.Type contains Customer ouss.roxx-1313@force.com
3 Account.BillingCountry notEqual US,USA,United States,United States of America AND Account.SLA__c equals Gold,Platinum AND Account.Type contains Customer ouss.roxx-1313@force.com
4 Account.BillingCountry notEqual US,USA,United States,United States of America AND Account.SLA__c equals Silver,Bronze AND Account.Type contains Customer ouss.roxx-1313@force.com
5 Account.Type contains Partner ouss.roxx-1313@force.com