| Folder |
Unfiled Public Classic Email Templates |
| Name |
Support: Case Assignment Notification |
| Unique Name |
SupportCaseAssignmentNotification |
| Encoding |
UTF-8 |
| Type |
text |
| Available For Use |
Yes |
| Subject |
Case {!Case.CaseNumber}:"{!Case.Subject}" auto-assigned to you |
| Body |
The following case has been auto-assigned to your team. The case needs to be resolved within our standard service levels.
Company: {!Account.Name}
Contact: {!Contact.Name}
Subject: {!Case.Subject}
Description: {!Case.Description} |
| Description |
Notification to rep when case is auto-assigned |
