Support: Escalated Case Notification
PrintEmail Template Details
| Folder | Unfiled Public Classic Email Templates |
| Name | Support: Escalated Case Notification |
| Unique Name | SupportEscalatedCaseNotification |
| Encoding | UTF-8 |
| Type | text |
| Available For Use | Yes |
| Subject | ESCALATED CASE {!Case.CaseNumber} |
| Body | The following case has been escalated to the Escalated Queue. Company: {!Account.Name} Service Level: {!Account_Service_Level} Product: {!Case.Product__c} Case #: {!Case.CaseNumber} Case Subject: {!Case.Subject} |
| Description | Notification email on case escalation |