General informations
Fields (41)
Name | Label | Type | Description |
---|---|---|---|
Id | Case ID | ID | |
IsDeleted | Deleted | CHECKBOX | |
MasterRecordId | Master Record ID | LOOKUP | |
CaseNumber | Case Number | AUTO NUMBER | |
ContactId | Contact ID | LOOKUP | |
AccountId | Account ID | LOOKUP | |
AssetId | Asset ID | LOOKUP | |
SourceId | Source ID | LOOKUP | |
ParentId | Parent Case ID | LOOKUP | |
SuppliedName | Name | TEXT(80) | |
SuppliedEmail | Email Address | ||
SuppliedPhone | Phone | TEXT(40) | |
SuppliedCompany | Company | TEXT(80) | |
Type | Case Type | PICKLIST | |
Status | Status | PICKLIST | |
Reason | Case Reason | PICKLIST | |
Origin | Case Origin | PICKLIST | |
Subject | Subject | TEXT(255) | |
Priority | Priority | PICKLIST | |
Description | Description | TEXT AREA (LONG)(32000) | |
IsClosed | Closed | CHECKBOX | |
ClosedDate | Closed Date | DATETIME | |
IsEscalated | Escalated | CHECKBOX | |
OwnerId | Owner ID | LOOKUP | |
CreatedDate | Created Date | DATETIME | |
CreatedById | Created By ID | LOOKUP | |
LastModifiedDate | Last Modified Date | DATETIME | |
LastModifiedById | Last Modified By ID | LOOKUP | |
SystemModstamp | System Modstamp | DATETIME | |
ContactPhone | Contact Phone | PHONE | |
ContactMobile | Contact Mobile | PHONE | |
ContactEmail | Contact Email | ||
ContactFax | Contact Fax | PHONE | |
Comments | Internal Comments | TEXT AREA (LONG)(4000) | |
LastViewedDate | Last Viewed Date | DATETIME | |
LastReferencedDate | Last Referenced Date | DATETIME | |
EngineeringReqNumber__c | Engineering Req Number | TEXT(12) | |
SLAViolation__c | SLA Violation | PICKLIST | |
Product__c | Product | PICKLIST | |
PotentialLiability__c | Potential Liability | PICKLIST | |
Account_Id_1 | Account_Account ID_1 | LOOKUP |
Fields Details (41)
Name | Id |
Label | Case ID |
Type | ID |
Required | Yes |
Name | IsDeleted |
Label | Deleted |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | MasterRecordId |
Label | Master Record ID |
Type | LOOKUP |
Foreign key | Yes |
Name | CaseNumber |
Label | Case Number |
Type | AUTO NUMBER |
Required | Yes |
Name | ContactId |
Label | Contact ID |
Type | LOOKUP |
Foreign key | Yes |
Name | AccountId |
Label | Account ID |
Type | LOOKUP |
Name | AssetId |
Label | Asset ID |
Type | LOOKUP |
Foreign key | Yes |
Name | SourceId |
Label | Source ID |
Type | LOOKUP |
Foreign key | Yes |
Name | ParentId |
Label | Parent Case ID |
Type | LOOKUP |
Foreign key | Yes |
Name | SuppliedName |
Label | Name |
Type | TEXT(80) |
Name | SuppliedEmail |
Label | Email Address |
Type |
Name | SuppliedPhone |
Label | Phone |
Type | TEXT(40) |
Name | SuppliedCompany |
Label | Company |
Type | TEXT(80) |
Name | Type |
Label | Case Type |
Type | PICKLIST |
Picklist values | Mechanical Electrical Electronic Structural Other |
Name | Status |
Label | Status |
Type | PICKLIST |
Picklist values | New Working Escalated Closed |
Name | Reason |
Label | Case Reason |
Type | PICKLIST |
Picklist values | Installation Equipment Complexity Performance Breakdown Equipment Design Feedback Other |
Name | Origin |
Label | Case Origin |
Type | PICKLIST |
Picklist values | Phone Email Web |
Name | Subject |
Label | Subject |
Type | TEXT(255) |
Name | Priority |
Label | Priority |
Type | PICKLIST |
Picklist values | High Medium Low |
Name | Description |
Label | Description |
Type | TEXT AREA (LONG)(32000) |
Name | IsClosed |
Label | Closed |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | ClosedDate |
Label | Closed Date |
Type | DATETIME |
Name | IsEscalated |
Label | Escalated |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | OwnerId |
Label | Owner ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | CreatedDate |
Label | Created Date |
Type | DATETIME |
Required | Yes |
Name | CreatedById |
Label | Created By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | LastModifiedDate |
Label | Last Modified Date |
Type | DATETIME |
Required | Yes |
Name | LastModifiedById |
Label | Last Modified By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | SystemModstamp |
Label | System Modstamp |
Type | DATETIME |
Required | Yes |
Name | ContactPhone |
Label | Contact Phone |
Type | PHONE |
Name | ContactMobile |
Label | Contact Mobile |
Type | PHONE |
Name | ContactEmail |
Label | Contact Email |
Type |
Name | ContactFax |
Label | Contact Fax |
Type | PHONE |
Name | Comments |
Label | Internal Comments |
Type | TEXT AREA (LONG)(4000) |
Name | LastViewedDate |
Label | Last Viewed Date |
Type | DATETIME |
Name | LastReferencedDate |
Label | Last Referenced Date |
Type | DATETIME |
Name | EngineeringReqNumber__c |
Label | Engineering Req Number |
Type | TEXT(12) |
Name | SLAViolation__c |
Label | SLA Violation |
Type | PICKLIST |
Picklist values | No Yes |
Name | Product__c |
Label | Product |
Type | PICKLIST |
Picklist values | GC1040 GC1060 GC3020 GC3040 GC3060 GC5020 GC5040 GC5060 GC1020 |
Name | PotentialLiability__c |
Label | Potential Liability |
Type | PICKLIST |
Picklist values | No Yes |
Name | Account_Id_1 |
Label | Account_Account ID_1 |
Type | LOOKUP |
Foreign key | Yes |
Object User-defined metadata (0)
Label | Value |
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