General informations

Name: Case
Label: Case
Type: Standard Object
Deployed:

Fields (41)
Name Label Type Description
Id Case ID ID
IsDeleted Deleted CHECKBOX
MasterRecordId Master Record ID LOOKUP
CaseNumber Case Number AUTO NUMBER
ContactId Contact ID LOOKUP
AccountId Account ID LOOKUP
AssetId Asset ID LOOKUP
SourceId Source ID LOOKUP
ParentId Parent Case ID LOOKUP
SuppliedName Name TEXT(80)
SuppliedEmail Email Address EMAIL
SuppliedPhone Phone TEXT(40)
SuppliedCompany Company TEXT(80)
Type Case Type PICKLIST
Status Status PICKLIST
Reason Case Reason PICKLIST
Origin Case Origin PICKLIST
Subject Subject TEXT(255)
Priority Priority PICKLIST
Description Description TEXT AREA (LONG)(32000)
IsClosed Closed CHECKBOX
ClosedDate Closed Date DATETIME
IsEscalated Escalated CHECKBOX
OwnerId Owner ID LOOKUP
CreatedDate Created Date DATETIME
CreatedById Created By ID LOOKUP
LastModifiedDate Last Modified Date DATETIME
LastModifiedById Last Modified By ID LOOKUP
SystemModstamp System Modstamp DATETIME
ContactPhone Contact Phone PHONE
ContactMobile Contact Mobile PHONE
ContactEmail Contact Email EMAIL
ContactFax Contact Fax PHONE
Comments Internal Comments TEXT AREA (LONG)(4000)
LastViewedDate Last Viewed Date DATETIME
LastReferencedDate Last Referenced Date DATETIME
EngineeringReqNumber__c Engineering Req Number TEXT(12)
SLAViolation__c SLA Violation PICKLIST
Product__c Product PICKLIST
PotentialLiability__c Potential Liability PICKLIST
Account_Id_1 Account_Account ID_1 LOOKUP
Fields Details (41)
Name Id
Label Case ID
Type ID
Required Yes
Name IsDeleted
Label Deleted
Type CHECKBOX
Required Yes
Default value false
Name MasterRecordId
Label Master Record ID
Type LOOKUP
Foreign key Yes
Name CaseNumber
Label Case Number
Type AUTO NUMBER
Required Yes
Name ContactId
Label Contact ID
Type LOOKUP
Foreign key Yes
Name AccountId
Label Account ID
Type LOOKUP
Name AssetId
Label Asset ID
Type LOOKUP
Foreign key Yes
Name SourceId
Label Source ID
Type LOOKUP
Foreign key Yes
Name ParentId
Label Parent Case ID
Type LOOKUP
Foreign key Yes
Name SuppliedName
Label Name
Type TEXT(80)
Name SuppliedEmail
Label Email Address
Type EMAIL
Name SuppliedPhone
Label Phone
Type TEXT(40)
Name SuppliedCompany
Label Company
Type TEXT(80)
Name Type
Label Case Type
Type PICKLIST
Picklist values Mechanical Electrical Electronic Structural Other
Name Status
Label Status
Type PICKLIST
Picklist values New Working Escalated Closed
Name Reason
Label Case Reason
Type PICKLIST
Picklist values Installation Equipment Complexity Performance Breakdown Equipment Design Feedback Other
Name Origin
Label Case Origin
Type PICKLIST
Picklist values Phone Email Web
Name Subject
Label Subject
Type TEXT(255)
Name Priority
Label Priority
Type PICKLIST
Picklist values High Medium Low
Name Description
Label Description
Type TEXT AREA (LONG)(32000)
Name IsClosed
Label Closed
Type CHECKBOX
Required Yes
Default value false
Name ClosedDate
Label Closed Date
Type DATETIME
Name IsEscalated
Label Escalated
Type CHECKBOX
Required Yes
Default value false
Name OwnerId
Label Owner ID
Type LOOKUP
Foreign key Yes
Required Yes
Name CreatedDate
Label Created Date
Type DATETIME
Required Yes
Name CreatedById
Label Created By ID
Type LOOKUP
Foreign key Yes
Required Yes
Name LastModifiedDate
Label Last Modified Date
Type DATETIME
Required Yes
Name LastModifiedById
Label Last Modified By ID
Type LOOKUP
Foreign key Yes
Required Yes
Name SystemModstamp
Label System Modstamp
Type DATETIME
Required Yes
Name ContactPhone
Label Contact Phone
Type PHONE
Name ContactMobile
Label Contact Mobile
Type PHONE
Name ContactEmail
Label Contact Email
Type EMAIL
Name ContactFax
Label Contact Fax
Type PHONE
Name Comments
Label Internal Comments
Type TEXT AREA (LONG)(4000)
Name LastViewedDate
Label Last Viewed Date
Type DATETIME
Name LastReferencedDate
Label Last Referenced Date
Type DATETIME
Name EngineeringReqNumber__c
Label Engineering Req Number
Type TEXT(12)
Name SLAViolation__c
Label SLA Violation
Type PICKLIST
Picklist values No Yes
Name Product__c
Label Product
Type PICKLIST
Picklist values GC1040 GC1060 GC3020 GC3040 GC3060 GC5020 GC5040 GC5060 GC1020
Name PotentialLiability__c
Label Potential Liability
Type PICKLIST
Picklist values No Yes
Name Account_Id_1
Label Account_Account ID_1
Type LOOKUP
Foreign key Yes