| Folder |
Unfiled Public Classic Email Templates |
| Name |
SUPPORT: Case escalation notification (SAMPLE) |
| Unique Name |
SUPPORTCaseescalationnotificationSAMPLE |
| Encoding |
ISO-8859-1 |
| Type |
text |
| Available For Use |
Yes |
| Subject |
Case # {!Case.CaseNumber}: {!Case.Subject} has been escalated. |
| Body |
*** CASE ESCALATION ALERT ***
The following case has been escalated:
Company: {!Account.Name}
Case: {!Case.CaseNumber}: {!Case.Subject}
Owner: {!Case.OwnerFullName}
Click on the link to access the case: {!Case.Link} |
| Description |
Internal notification when case is escalated. |
