| Folder |
Unfiled Public Classic Email Templates |
| Name |
SUPPORT: Web-to-Case email response (SAMPLE) |
| Unique Name |
SUPPORTWebtoCaseemailresponseSAMPLE |
| Encoding |
ISO-8859-1 |
| Type |
text |
| Available For Use |
Yes |
| Subject |
{!Organization.Name} Case # {!Case.CaseNumber}: {!Case.Subject} |
| Body |
Dear {!Case.SuppliedName},
Thank you for submitting your question to us online. Case #{!Case.CaseNumber}: "{!Case.Subject}" has been created and a {!Organization.Name} Customer Advocate will respond to you shortly.
Thank you,
Customer Advocate Team {!Organization.Name} |
| Description |
Auto-response when new case is submitted online. |
