| Folder |
Unfiled Public Classic Email Templates |
| Name |
SUPPORT: Self-Service New Comment Notification (SAMPLE) |
| Unique Name |
SUPPORTSelfServiceNewCommentNotificationSAMPLE |
| Encoding |
ISO-8859-1 |
| Type |
text |
| Available For Use |
Yes |
| Subject |
Your case {!Case.CaseNumber} has been updated |
| Body |
Your case # {!Case.CaseNumber}: {!Case.Subject} has been updated. Please click on the link below
to view this case on the Self-Service portal.
<insert the link to your Self-Service portal login page here>
{!Organization.Name} Customer Support
|
| Description |
Sample email template that can be sent to your Self-Service customers to notify them a public comment has been added to their case. |
