General informations
Fields (26)
| Name | Label | Type | Description |
|---|---|---|---|
| Id | Problem ID | ID | |
| OwnerId | Owner ID | LOOKUP | |
| IsDeleted | Deleted | CHECKBOX | |
| ProblemNumber | Problem Number | AUTO NUMBER | |
| CreatedDate | Created On | DATETIME | |
| CreatedById | Created By ID | LOOKUP | |
| LastModifiedDate | Last Modified On | DATETIME | |
| LastModifiedById | Last Modified By ID | LOOKUP | |
| SystemModstamp | System Modstamp | DATETIME | |
| LastViewedDate | Last Viewed Date | DATETIME | |
| LastReferencedDate | Last Referenced Date | DATETIME | |
| Subject | Subject | TEXT(255) | |
| Description | Description | TEXT AREA (LONG)(32000) | |
| StatusCode | Status Code | PICKLIST | |
| Status | Status | PICKLIST | |
| Impact | Impact | PICKLIST | |
| Urgency | Urgency | PICKLIST | |
| Priority | Priority | PICKLIST | |
| PriorityOverrideReason | Priority Override Reason | TEXT(255) | |
| RootCauseSummary | Root Cause Summary | TEXT AREA (LONG)(32000) | |
| Category | Category | PICKLIST | |
| SubCategory | Sub-Category | PICKLIST | |
| ParentProblemId | Parent Problem ID | LOOKUP | |
| ResolvedById | User ID | LOOKUP | |
| ResolutionDateTime | Resolution Date | DATETIME | |
| ResolutionSummary | Resolution Summary | TEXT AREA (LONG)(32000) |
Fields Details (26)
| Name | Id |
| Label | Problem ID |
| Type | ID |
| Required | Yes |
| Name | OwnerId |
| Label | Owner ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | IsDeleted |
| Label | Deleted |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | ProblemNumber |
| Label | Problem Number |
| Type | AUTO NUMBER |
| Required | Yes |
| Name | CreatedDate |
| Label | Created On |
| Type | DATETIME |
| Required | Yes |
| Name | CreatedById |
| Label | Created By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | LastModifiedDate |
| Label | Last Modified On |
| Type | DATETIME |
| Required | Yes |
| Name | LastModifiedById |
| Label | Last Modified By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | SystemModstamp |
| Label | System Modstamp |
| Type | DATETIME |
| Required | Yes |
| Name | LastViewedDate |
| Label | Last Viewed Date |
| Type | DATETIME |
| Name | LastReferencedDate |
| Label | Last Referenced Date |
| Type | DATETIME |
| Name | Subject |
| Label | Subject |
| Type | TEXT(255) |
| Required | Yes |
| Name | Description |
| Label | Description |
| Type | TEXT AREA (LONG)(32000) |
| Name | StatusCode |
| Label | Status Code |
| Type | PICKLIST |
| Picklist values | New Open RootCauseAnalysis FixInProgress Resolved Closed PendingChange KnownError WorkInProgress |
| Name | Status |
| Label | Status |
| Type | PICKLIST |
| Required | Yes |
| Picklist values | New Open Root Case Analysis Fix In Progress Resolved Closed Pending Change Known Error Work In Progress |
| Name | Impact |
| Label | Impact |
| Type | PICKLIST |
| Required | Yes |
| Picklist values | High Medium Low |
| Name | Urgency |
| Label | Urgency |
| Type | PICKLIST |
| Required | Yes |
| Picklist values | High Medium Low |
| Name | Priority |
| Label | Priority |
| Type | PICKLIST |
| Required | Yes |
| Picklist values | Critical High Moderate Low |
| Name | PriorityOverrideReason |
| Label | Priority Override Reason |
| Type | TEXT(255) |
| Name | RootCauseSummary |
| Label | Root Cause Summary |
| Type | TEXT AREA (LONG)(32000) |
| Name | Category |
| Label | Category |
| Type | PICKLIST |
| Name | SubCategory |
| Label | Sub-Category |
| Type | PICKLIST |
| Name | ParentProblemId |
| Label | Parent Problem ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | ResolvedById |
| Label | User ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | ResolutionDateTime |
| Label | Resolution Date |
| Type | DATETIME |
| Name | ResolutionSummary |
| Label | Resolution Summary |
| Type | TEXT AREA (LONG)(32000) |
Parents relationships(20)
Children relationships(5)
| Name | Parent object | Child object | Parent object field | Child object field |
|---|---|---|---|---|
| Owner | User | Problem |
|
|
| CreatedBy | User | Problem |
|
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| LastModifiedBy | User | Problem |
|
|
| ParentProblem | Problem | Problem |
|
|
| ResolvedBy | User | Problem |
|
|
Object User-defined metadata (0)
| Label | Value |
|---|