General informations
Fields (28)
| Name | Label | Type | Description |
|---|---|---|---|
| Id | Entitlement ID | ID | |
| IsDeleted | Deleted | CHECKBOX | |
| Name | Entitlement Name | TEXT(255) | |
| CreatedDate | Created Date | DATETIME | |
| CreatedById | Created By ID | LOOKUP | |
| LastModifiedDate | Last Modified Date | DATETIME | |
| LastModifiedById | Last Modified By ID | LOOKUP | |
| SystemModstamp | System Modstamp | DATETIME | |
| LastViewedDate | Last Viewed Date | DATETIME | |
| LastReferencedDate | Last Referenced Date | DATETIME | |
| AccountId | Account ID | MASTER-DETAIL | |
| Type | Type | PICKLIST | |
| ServiceContractId | Service Contract ID | LOOKUP | |
| ContractLineItemId | Contract Line Item ID | LOOKUP | |
| AssetId | Asset ID | LOOKUP | |
| StartDate | Start Date | DATE | |
| EndDate | End Date | DATE | |
| SlaProcessId | Entitlement Process ID | LOOKUP | |
| BusinessHoursId | Business Hours ID | LOOKUP | |
| IsPerIncident | Per Incident | CHECKBOX | |
| CasesPerEntitlement | Cases Per Entitlement | AUTO NUMBER | |
| RemainingCases | Remaining Cases | AUTO NUMBER | |
| Status | Status | PICKLIST | |
| SvcApptBookingWindowsId | Operating Hour ID | LOOKUP | |
| AssetWarrantyId | Asset Warranty ID | LOOKUP | |
| LocationId | Location ID | LOOKUP | |
| WorkOrdersPerEntitlement | Work Orders Per Entitlement | AUTO NUMBER | |
| RemainingWorkOrders | Remaining Work Orders | AUTO NUMBER |
Fields Details (28)
| Name | Id |
| Label | Entitlement ID |
| Type | ID |
| Required | Yes |
| Name | IsDeleted |
| Label | Deleted |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | Name |
| Label | Entitlement Name |
| Type | TEXT(255) |
| Required | Yes |
| Name | CreatedDate |
| Label | Created Date |
| Type | DATETIME |
| Required | Yes |
| Name | CreatedById |
| Label | Created By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | LastModifiedDate |
| Label | Last Modified Date |
| Type | DATETIME |
| Required | Yes |
| Name | LastModifiedById |
| Label | Last Modified By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | SystemModstamp |
| Label | System Modstamp |
| Type | DATETIME |
| Required | Yes |
| Name | LastViewedDate |
| Label | Last Viewed Date |
| Type | DATETIME |
| Name | LastReferencedDate |
| Label | Last Referenced Date |
| Type | DATETIME |
| Name | AccountId |
| Label | Account ID |
| Type | MASTER-DETAIL |
| Foreign key | Yes |
| Required | Yes |
| Name | Type |
| Label | Type |
| Type | PICKLIST |
| Picklist values | Phone Support Web Support |
| Name | ServiceContractId |
| Label | Service Contract ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | ContractLineItemId |
| Label | Contract Line Item ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | AssetId |
| Label | Asset ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | StartDate |
| Label | Start Date |
| Type | DATE |
| Name | EndDate |
| Label | End Date |
| Type | DATE |
| Name | SlaProcessId |
| Label | Entitlement Process ID |
| Type | LOOKUP |
| Name | BusinessHoursId |
| Label | Business Hours ID |
| Type | LOOKUP |
| Name | IsPerIncident |
| Label | Per Incident |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | CasesPerEntitlement |
| Label | Cases Per Entitlement |
| Type | AUTO NUMBER |
| Name | RemainingCases |
| Label | Remaining Cases |
| Type | AUTO NUMBER |
| Name | Status |
| Label | Status |
| Type | PICKLIST |
| Picklist values | Inactive Active Expired |
| Name | SvcApptBookingWindowsId |
| Label | Operating Hour ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | AssetWarrantyId |
| Label | Asset Warranty ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | LocationId |
| Label | Location ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | WorkOrdersPerEntitlement |
| Label | Work Orders Per Entitlement |
| Type | AUTO NUMBER |
| Name | RemainingWorkOrders |
| Label | Remaining Work Orders |
| Type | AUTO NUMBER |
Parents relationships(14)
Children relationships(9)
| Name | Parent object | Child object | Parent object field | Child object field |
|---|---|---|---|---|
| CreatedBy | User | Entitlement |
|
|
| LastModifiedBy | User | Entitlement |
|
|
| Account | Account | Entitlement |
|
|
| ServiceContract | ServiceContract | Entitlement |
|
|
| ContractLineItem | ContractLineItem | Entitlement |
|
|
| Asset | Asset | Entitlement |
|
|
| SvcApptBookingWindows | OperatingHours | Entitlement |
|
|
| AssetWarranty | AssetWarranty | Entitlement |
|
|
| Location | Location | Entitlement |
|
|
Object User-defined metadata (0)
| Label | Value |
|---|