General informations
Fields (100)
Name | Label | Type | Description |
---|---|---|---|
Id | Service Appointment ID | ID | |
OwnerId | Owner ID | LOOKUP | |
IsDeleted | Deleted | CHECKBOX | |
AppointmentNumber | Appointment Number | AUTO NUMBER | |
CreatedDate | Created Date | DATETIME | |
CreatedById | Created By ID | LOOKUP | |
LastModifiedDate | Last Modified Date | DATETIME | |
LastModifiedById | Last Modified By ID | LOOKUP | |
SystemModstamp | System Modstamp | DATETIME | |
LastViewedDate | Last Viewed Date | DATETIME | |
LastReferencedDate | Last Referenced Date | DATETIME | |
ParentRecordId | Parent Record ID | LOOKUP | |
ParentRecordType | Parent Record Type | TEXT(50) | |
AccountId | Account ID | LOOKUP | |
ContactId | Contact ID | LOOKUP | |
Street | Street | TEXT AREA(255) | |
City | City | TEXT(40) | |
State | State/Province | TEXT(80) | |
PostalCode | Zip/Postal Code | TEXT(20) | |
Country | Country | TEXT(80) | |
StateCode | State Code | PICKLIST | |
CountryCode | Country Code | PICKLIST | |
Latitude | Latitude | NUMBER(3,15) | |
Longitude | Longitude | NUMBER(3,15) | |
GeocodeAccuracy | Geocode Accuracy | PICKLIST | |
Address | Address | AUTO NUMBER | |
Description | Description | TEXT AREA (LONG)(32000) | |
EarliestStartTime | Earliest Start Permitted | DATETIME | |
DueDate | Due Date | DATETIME | |
Duration | Duration | NUMBER(16,2) | |
ArrivalWindowStartTime | Arrival Window Start | DATETIME | |
ArrivalWindowEndTime | Arrival Window End | DATETIME | |
Status | Status | PICKLIST | |
SchedStartTime | Scheduled Start | DATETIME | |
SchedEndTime | Scheduled End | DATETIME | |
ActualStartTime | Actual Start | DATETIME | |
ActualEndTime | Actual End | DATETIME | |
ActualDuration | Actual Duration (Minutes) | NUMBER(16,2) | |
DurationType | Duration Type | PICKLIST | |
DurationInMinutes | Duration in Minutes | NUMBER(16,2) | |
ServiceTerritoryId | Territory ID | LOOKUP | |
Subject | Subject | TEXT(255) | |
ParentRecordStatusCategory | Parent Record Status Category | PICKLIST | |
StatusCategory | Status Category | PICKLIST | |
ServiceNote | Service Note | TEXT AREA (LONG)(32000) | |
AppointmentType | Appointment Type | PICKLIST | |
Phone | Phone | PHONE | |
CancellationReason | Cancellation Reason | TEXT(255) | |
AdditionalInformation | Additional Information | TEXT(255) | |
Comments | Comment | TEXT(255) | |
IsAnonymousBooking | Anonymous Booking | CHECKBOX | |
RelatedBundleId | Related Bundle ID | LOOKUP | |
IsManuallyBundled | Manually Bundled | CHECKBOX | |
IsBundleMember | Bundle Member | CHECKBOX | |
IsBundle | Bundle | CHECKBOX | |
BundlePolicyId | Appointment Bundle Policy ID | LOOKUP | |
SourceSystem | Source System | TEXT(64) | |
SourceSystemIdentifier | Source System Identifier | TEXT(255) | |
SourceSystemResponse | Source System Response | TEXT(255) | |
IsOffsiteAppointment | Offsite Appointment | CHECKBOX | |
StatusReason | Status Reason | PICKLIST | |
ApptBookingInfoUrl | Appointment Booking URL | TEXT AREA (LONG)(4000) | |
AppointmentReasonId | Appointment Reason ID | LOOKUP | |
AppointmentInvitationId | Appointment Invitation ID | LOOKUP | |
EngagementChannelTypeId | Engagement Channel Type ID | LOOKUP | |
AppointmentCategoryId | Appointment Category ID | LOOKUP | |
CheckedInTime | Checked In Time | DATETIME | |
AttendeeLimit | Attendee Limit | AUTO NUMBER | |
AppointmentMode | Appointment Mode | PICKLIST | |
AttendeeCount | Attendee Count | AUTO NUMBER | |
GroupAppointmentAccessType | Group Appointment Access Type | PICKLIST | |
FSL__Duration_In_Minutes__c | Scheduled Duration | FORMULA (NUMBER)(16,2) | |
FSL__Appointment_Grade__c | Appointment Grade | NUMBER(3,2) | |
FSL__Auto_Schedule__c | Auto Schedule | CHECKBOX | |
FSL__Emergency__c | Emergency | CHECKBOX | |
FSL__GanttColor__c | Gantt Color | TEXT(7) | |
FSL__GanttIcon__c | Gantt Icon | TEXT AREA (LONG)(2048) | |
FSL__GanttLabel__c | Gantt Label | TEXT(255) | |
FSL__Gantt_Display_Date__c | Gantt Display Date | DATETIME | |
FSL__InJeopardyReason__c | In Jeopardy Reason | PICKLIST | |
FSL__InJeopardy__c | In Jeopardy | CHECKBOX | |
FSL__InternalSLRGeolocation__c | Internal SLR Geolocation | GEOLOCATION(6) | |
FSL__IsFillInCandidate__c | Is Fill In Candidate | CHECKBOX | |
FSL__IsMultiDay__c | Is MultiDay | CHECKBOX | |
FSL__Last_Updated_Epoch__c | Last Updated Epoch | NUMBER(18,0) | |
FSL__MDS_Calculated_length__c | Multiday Work Calculated length | NUMBER(10,0) | |
FSL__MDT_Operational_Time__c | Multiday Work Operational Time | TEXT AREA (LONG)(131072) | |
FSL__Pinned__c | Pinned | CHECKBOX | |
FSL__Prevent_Geocoding_For_Chatter_Actions__c | Prevent Geocoding For Chatter Actions | CHECKBOX | |
FSL__Related_Service__c | Related Service | LOOKUP | |
FSL__Same_Day__c | Same Day | CHECKBOX | |
FSL__Same_Resource__c | Same Resource | CHECKBOX | |
FSL__Schedule_Mode__c | Schedule Mode | PICKLIST | |
FSL__Schedule_over_lower_priority_appointment__c | Schedule Over Lower Priority Appointment | CHECKBOX | |
FSL__Scheduling_Policy_Used__c | Scheduling Policy Used | LOOKUP | |
FSL__Time_Dependency__c | Time Dependency | PICKLIST | |
FSL__UpdatedByOptimization__c | UpdatedByOptimization | CHECKBOX | |
FSL__Use_Async_Logic__c | Use Async Logic | CHECKBOX | |
FSL__Virtual_Service_For_Chatter_Action__c | Virtual Service For Chatter Action (SLR) | CHECKBOX |
Triggers (6)
Fields Details (100)
Name | Id |
Label | Service Appointment ID |
Type | ID |
Required | Yes |
Name | OwnerId |
Label | Owner ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | IsDeleted |
Label | Deleted |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | AppointmentNumber |
Label | Appointment Number |
Type | AUTO NUMBER |
Required | Yes |
Name | CreatedDate |
Label | Created Date |
Type | DATETIME |
Required | Yes |
Name | CreatedById |
Label | Created By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | LastModifiedDate |
Label | Last Modified Date |
Type | DATETIME |
Required | Yes |
Name | LastModifiedById |
Label | Last Modified By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | SystemModstamp |
Label | System Modstamp |
Type | DATETIME |
Required | Yes |
Name | LastViewedDate |
Label | Last Viewed Date |
Type | DATETIME |
Name | LastReferencedDate |
Label | Last Referenced Date |
Type | DATETIME |
Name | ParentRecordId |
Label | Parent Record ID |
Type | LOOKUP |
Foreign key | Yes |
Name | ParentRecordType |
Label | Parent Record Type |
Type | TEXT(50) |
Name | AccountId |
Label | Account ID |
Type | LOOKUP |
Foreign key | Yes |
Name | ContactId |
Label | Contact ID |
Type | LOOKUP |
Foreign key | Yes |
Name | Street |
Label | Street |
Type | TEXT AREA(255) |
Name | City |
Label | City |
Type | TEXT(40) |
Name | State |
Label | State/Province |
Type | TEXT(80) |
Name | PostalCode |
Label | Zip/Postal Code |
Type | TEXT(20) |
Name | Country |
Label | Country |
Type | TEXT(80) |
Name | StateCode |
Label | State Code |
Type | PICKLIST |
Picklist values | AC AG AG 05 02 AL AL AK AB AL AP AM AN AN AP 34 23 AO AR AZ AR AR AP AS AT ACT AV BA BC BS BA BT 11 BL BN BG BI BR BO BZ BS BR BC CA CA CL CM CB CI CW CE CT CZ CN CE CH CT CS 12 CH CH 50 CE CO CL CO CO CT CO CS CR KR CN DN DD DE DL DC DF DL D DG 38 EN ES DF FM FE FI FL FG FC FR 35 18 40 07 G 62 GE GA 21 GA GO GO GR GT 44 45 GR 52 GJ 10 46 HR HI 13 23 41 HG HP 34 01 91 42 43 28 08 ID IL IM IN IA IS 17 03 JA JK JH 32 36 22 37 46 14 KS KA KY KL KY KE KK 39 43 26 AQ LD LS SP LT LE LC LM 21 LK LI LO LD LA LH LU 92 MC MP MH ME MN MB MN MA MD MS MA MT MT MS MO MH VS ML ME ME MI MI 24 MI MG MN MS MO 04 45 MZ MO MN MT MB MO NL 20 42 NA 29 NA NE 15 NV NB NL NH NJ NM NSW NY 15 64 NC ND NT NT NO NS NL NU NU OA OR OY OG OH 44 33 47 OK OT ON OR OR 27 PD PA PA PB PR PR PV PA PE PG PU PE PC PI PI PT PN PZ PO PE PY PB PB 63 QC QLD QE QR RG RJ RA RC RE RI RI RN RJ RN RS RM RO RR RN RO 41 11 SA SL SC SP SK SS SV SE 61 37 31 14 25 32 22 51 SI SK SI SO SO SO SA SC SD SR TB 71 TM TN TA TAS TG TN TE TR TX 12 TA TL TO 09 36 13 31 16 TP TN TV TS TR TO UD UT UT UP VA VE VE VB VC VT VR VV VI VIC VA VT 30 WA WD WB WA WH WV WX WW WI WY 65 54 06 35 19 YU YT 53 ZA 33 |
Name | CountryCode |
Label | Country Code |
Type | PICKLIST |
Picklist values | AF AX AL DZ AD AO AI AQ AG AR AM AW AU AT AZ BS BH BD BB BY BE BZ BJ BM BT BO BQ BA BW BV BR IO BN BG BF BI KH CM CA CV KY CF TD CL CN CX CC CO KM CG CD CK CR CI HR CW CY CZ DK DJ DM DO EC EG SV GQ ER EE SZ ET FK FO FJ FI FR GF PF TF GA GM GE DE GH GI GR GL GD GP GT GG GN GW GY HT HM VA HN HU IS IN ID IQ IE IM IL IT JM JP JE JO KZ KE KI KR XK KW KG LA LV LB LS LR LY LI LT LU MO MG MW MY MV ML MT MQ MR MU YT MX MD MC MN ME MS MA MZ MM NA NR NP NL NC NZ NI NE NG NU NF MK NO OM PK PS PA PG PY PE PH PN PL PT QA RE RO RU RW BL SH KN LC MF PM VC WS SM ST SA SN RS SC SL SG SX SK SI SB SO ZA GS SS ES LK SR SJ SE CH TW TJ TZ TH TL TG TK TO TT TN TR TM TC TV UG UA AE GB US UY UZ VU VE VN VG WF EH YE ZM ZW |
Name | Latitude |
Label | Latitude |
Type | NUMBER(3,15) |
Name | Longitude |
Label | Longitude |
Type | NUMBER(3,15) |
Name | GeocodeAccuracy |
Label | Geocode Accuracy |
Type | PICKLIST |
Picklist values | Address NearAddress Block Street ExtendedZip Zip Neighborhood City County State Unknown |
Name | Address |
Label | Address |
Type | AUTO NUMBER |
Required | Yes |
Name | Description |
Label | Description |
Type | TEXT AREA (LONG)(32000) |
Name | EarliestStartTime |
Label | Earliest Start Permitted |
Type | DATETIME |
Required | Yes |
Name | DueDate |
Label | Due Date |
Type | DATETIME |
Required | Yes |
Name | Duration |
Label | Duration |
Type | NUMBER(16,2) |
Name | ArrivalWindowStartTime |
Label | Arrival Window Start |
Type | DATETIME |
Name | ArrivalWindowEndTime |
Label | Arrival Window End |
Type | DATETIME |
Name | Status |
Label | Status |
Type | PICKLIST |
Picklist values | None Scheduled Dispatched In Progress Cannot Complete Completed Canceled Review |
Name | SchedStartTime |
Label | Scheduled Start |
Type | DATETIME |
Name | SchedEndTime |
Label | Scheduled End |
Type | DATETIME |
Name | ActualStartTime |
Label | Actual Start |
Type | DATETIME |
Name | ActualEndTime |
Label | Actual End |
Type | DATETIME |
Name | ActualDuration |
Label | Actual Duration (Minutes) |
Type | NUMBER(16,2) |
Name | DurationType |
Label | Duration Type |
Type | PICKLIST |
Picklist values | Hours Minutes |
Name | DurationInMinutes |
Label | Duration in Minutes |
Type | NUMBER(16,2) |
Name | ServiceTerritoryId |
Label | Territory ID |
Type | LOOKUP |
Foreign key | Yes |
Name | Subject |
Label | Subject |
Type | TEXT(255) |
Name | ParentRecordStatusCategory |
Label | Parent Record Status Category |
Type | PICKLIST |
Picklist values | New InProgress OnHold Completed Closed None CannotComplete Canceled |
Name | StatusCategory |
Label | Status Category |
Type | PICKLIST |
Picklist values | None Scheduled Dispatched InProgress CannotComplete Completed Canceled CheckedIn |
Name | ServiceNote |
Label | Service Note |
Type | TEXT AREA (LONG)(32000) |
Name | AppointmentType |
Label | Appointment Type |
Type | PICKLIST |
Picklist values | In Person Virtual Phone |
Name | |
Label | |
Type |
Name | Phone |
Label | Phone |
Type | PHONE |
Name | CancellationReason |
Label | Cancellation Reason |
Type | TEXT(255) |
Name | AdditionalInformation |
Label | Additional Information |
Type | TEXT(255) |
Name | Comments |
Label | Comment |
Type | TEXT(255) |
Name | IsAnonymousBooking |
Label | Anonymous Booking |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | RelatedBundleId |
Label | Related Bundle ID |
Type | LOOKUP |
Foreign key | Yes |
Name | IsManuallyBundled |
Label | Manually Bundled |
Type | CHECKBOX |
Required | Yes |
Name | IsBundleMember |
Label | Bundle Member |
Type | CHECKBOX |
Required | Yes |
Name | IsBundle |
Label | Bundle |
Type | CHECKBOX |
Required | Yes |
Name | BundlePolicyId |
Label | Appointment Bundle Policy ID |
Type | LOOKUP |
Foreign key | Yes |
Name | SourceSystem |
Label | Source System |
Type | TEXT(64) |
Help Text | External EHR system where the appointment record originated. |
Name | SourceSystemIdentifier |
Label | Source System Identifier |
Type | TEXT(255) |
Unique | Yes |
Help Text | ID of the external EHR system. |
Name | SourceSystemResponse |
Label | Source System Response |
Type | TEXT(255) |
Help Text | Text returned by the external EHR system in response to an appointment creation API call from Health Cloud. |
Name | IsOffsiteAppointment |
Label | Offsite Appointment |
Type | CHECKBOX |
Required | Yes |
Help Text | Any type of work that can be done remotely. |
Name | StatusReason |
Label | Status Reason |
Type | PICKLIST |
Picklist values | None Proposed NoShow Rejected |
Name | ApptBookingInfoUrl |
Label | Appointment Booking URL |
Type | TEXT AREA (LONG)(4000) |
Name | AppointmentReasonId |
Label | Appointment Reason ID |
Type | LOOKUP |
Foreign key | Yes |
Name | AppointmentInvitationId |
Label | Appointment Invitation ID |
Type | LOOKUP |
Foreign key | Yes |
Name | EngagementChannelTypeId |
Label | Engagement Channel Type ID |
Type | LOOKUP |
Foreign key | Yes |
Name | AppointmentCategoryId |
Label | Appointment Category ID |
Type | LOOKUP |
Foreign key | Yes |
Name | CheckedInTime |
Label | Checked In Time |
Type | DATETIME |
Name | AttendeeLimit |
Label | Attendee Limit |
Type | AUTO NUMBER |
Name | AppointmentMode |
Label | Appointment Mode |
Type | PICKLIST |
Picklist values | Regular Group |
Name | AttendeeCount |
Label | Attendee Count |
Type | AUTO NUMBER |
Name | GroupAppointmentAccessType |
Label | Group Appointment Access Type |
Type | PICKLIST |
Picklist values | AddedUsers AddedAndCommunityUsers AddedAndCommunityAndInvitedUsers |
Name | FSL__Duration_In_Minutes__c |
Label | Scheduled Duration |
Type | FORMULA (NUMBER)(16,2) |
Name | FSL__Appointment_Grade__c |
Label | Appointment Grade |
Type | NUMBER(3,2) |
Name | FSL__Auto_Schedule__c |
Label | Auto Schedule |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Emergency__c |
Label | Emergency |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__GanttColor__c |
Label | Gantt Color |
Type | TEXT(7) |
Name | FSL__GanttIcon__c |
Label | Gantt Icon |
Type | TEXT AREA (LONG)(2048) |
Help Text | Enter a URL for an icon. The URL must end in an image suffix, such as .png. |
Name | FSL__GanttLabel__c |
Label | Gantt Label |
Type | TEXT(255) |
Name | FSL__Gantt_Display_Date__c |
Label | Gantt Display Date |
Type | DATETIME |
Name | FSL__InJeopardyReason__c |
Label | In Jeopardy Reason |
Type | PICKLIST |
Picklist values | Delayed Start Delayed Finish No Response Due Date Approaching |
Name | FSL__InJeopardy__c |
Label | In Jeopardy |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__InternalSLRGeolocation__c |
Label | Internal SLR Geolocation |
Type | GEOLOCATION(6) |
Name | FSL__IsFillInCandidate__c |
Label | Is Fill In Candidate |
Type | CHECKBOX |
Required | Yes |
Default value | true |
Name | FSL__IsMultiDay__c |
Label | Is MultiDay |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Last_Updated_Epoch__c |
Label | Last Updated Epoch |
Type | NUMBER(18,0) |
Name | FSL__MDS_Calculated_length__c |
Label | Multiday Work Calculated length |
Type | NUMBER(10,0) |
Name | FSL__MDT_Operational_Time__c |
Label | Multiday Work Operational Time |
Type | TEXT AREA (LONG)(131072) |
Name | FSL__Pinned__c |
Label | Pinned |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Prevent_Geocoding_For_Chatter_Actions__c |
Label | Prevent Geocoding For Chatter Actions |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Related_Service__c |
Label | Related Service |
Type | LOOKUP |
Foreign key | Yes |
Name | FSL__Same_Day__c |
Label | Same Day |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Same_Resource__c |
Label | Same Resource |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Schedule_Mode__c |
Label | Schedule Mode |
Type | PICKLIST |
Picklist values | Manual Automatic Optimization None Drag and Drop Schedule Global Optimization In Day Optimization Resource Optimization |
Name | FSL__Schedule_over_lower_priority_appointment__c |
Label | Schedule Over Lower Priority Appointment |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Scheduling_Policy_Used__c |
Label | Scheduling Policy Used |
Type | LOOKUP |
Foreign key | Yes |
Name | FSL__Time_Dependency__c |
Label | Time Dependency |
Type | PICKLIST |
Picklist values | Same Start Start After Finish Finish Before Start |
Name | FSL__UpdatedByOptimization__c |
Label | UpdatedByOptimization |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Use_Async_Logic__c |
Label | Use Async Logic |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | FSL__Virtual_Service_For_Chatter_Action__c |
Label | Virtual Service For Chatter Action (SLR) |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Parents relationships(40)
Children relationships(24)
Object User-defined metadata (0)
Label | Value |
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