General informations

Name: Case
Label: Case
Type: Standard Object
Deployed:

Fields (52)
Name Label Type Description
Id Case ID ID
IsDeleted Deleted CHECKBOX
MasterRecordId Master Record ID LOOKUP
CaseNumber Case Number AUTO NUMBER
ContactId Contact ID LOOKUP
AccountId Account ID LOOKUP
ProductId Product ID LOOKUP
ParentId Parent Case ID LOOKUP
SuppliedName Name TEXT(80)
SuppliedEmail Email Address EMAIL
SuppliedPhone Phone TEXT(40)
SuppliedCompany Company TEXT(80)
Type Case Type PICKLIST
RecordTypeId Record Type ID LOOKUP
Status Status PICKLIST
Reason Case Reason PICKLIST
Origin Case Origin PICKLIST
Subject Subject TEXT(255)
Priority Priority PICKLIST
Description Description TEXT AREA (LONG)(32000)
IsClosed Closed CHECKBOX
ClosedDate Closed Date DATETIME
IsEscalated Escalated CHECKBOX
OwnerId Owner ID LOOKUP
CreatedDate Created Date DATETIME
CreatedById Created By ID LOOKUP
LastModifiedDate Last Modified Date DATETIME
LastModifiedById Last Modified By ID LOOKUP
SystemModstamp System Modstamp DATETIME
ContactPhone Contact Phone PHONE
ContactMobile Contact Mobile PHONE
ContactEmail Contact Email EMAIL
ContactFax Contact Fax PHONE
Comments Internal Comments TEXT AREA (LONG)(4000)
LastViewedDate Last Viewed Date DATETIME
LastReferencedDate Last Referenced Date DATETIME
HealthCloudGA__DueDate__c Due Date DATE Date by when this care gap should be closed.
HealthCloudGA__FinancialValue__c Financial Value CURRENCY(18,0) Potential savings by closing this care gap.
HealthCloudGA__SortOrder__c Sort Order NUMBER(18,0) Rank by which this care gap is sorted.
HealthCloudGA__SourceAgencyMeasureID__c Source Agency Measure ID TEXT(255) ID of the source agency's measure for this care gap.
HealthCloudGA__SourceAgencyMeasureVersion__c Source Agency Measure Version TEXT(255) Version of the source agency's ID measure for this care gap.
HealthCloudGA__SourceAgency__c Source Agency TEXT(255) Agency that identified the care gap.
HealthCloudGA__SourceSystemID__c Source System ID TEXT(255) Record ID in the source system.
HealthCloudGA__SourceSystemModified__c Source System Modified DATETIME When last updated.
HealthCloudGA__SourceSystem__c Source System TEXT(64) Name of the system where this care gap was identified.
From_Date__c From Date DATE
Location__c Location LOOKUP
Quantity_Handedover__c Quantity Handedover NUMBER(18,0)
Quantity_Returned__c Quantity Returned NUMBER(18,0)
Quantity__c Requested Quantity NUMBER(16,0)
Requested_Date__c Requested Date DATE
To_Date__c To Date DATE
Fields Details (52)
Name Id
Label Case ID
Type ID
Required Yes
Name IsDeleted
Label Deleted
Type CHECKBOX
Required Yes
Default value false
Name MasterRecordId
Label Master Record ID
Type LOOKUP
Foreign key Yes
Name CaseNumber
Label Case Number
Type AUTO NUMBER
Required Yes
Name ContactId
Label Contact ID
Type LOOKUP
Foreign key Yes
Name AccountId
Label Account ID
Type LOOKUP
Foreign key Yes
Name ProductId
Label Product ID
Type LOOKUP
Foreign key Yes
Name ParentId
Label Parent Case ID
Type LOOKUP
Foreign key Yes
Data sensitivity level Confidential
Name SuppliedName
Label Name
Type TEXT(80)
Data sensitivity level Internal
Name SuppliedEmail
Label Email Address
Type EMAIL
Data sensitivity level Internal
Name SuppliedPhone
Label Phone
Type TEXT(40)
Data sensitivity level Internal
Name SuppliedCompany
Label Company
Type TEXT(80)
Name Type
Label Case Type
Type PICKLIST
Picklist values Problem Feature Request Question Sample Device Request Loan Device Request Trial Device Request Loan Device Return Trial Device Return
Name RecordTypeId
Label Record Type ID
Type LOOKUP
Foreign key Yes
Name Status
Label Status
Type PICKLIST
Picklist values Intake Admin review Nurse Review MD Review P2P Review Determination Closed Merged New
Name Reason
Label Case Reason
Type PICKLIST
Picklist values User didn't attend training Complex functionality Existing problem Instructions not clear New problem
Name Origin
Label Case Origin
Type PICKLIST
Picklist values Email Phone Web
Name Subject
Label Subject
Type TEXT(255)
Name Priority
Label Priority
Type PICKLIST
Picklist values High Medium Low
Name Description
Label Description
Type TEXT AREA (LONG)(32000)
Data sensitivity level Confidential
Name IsClosed
Label Closed
Type CHECKBOX
Required Yes
Default value false
Name ClosedDate
Label Closed Date
Type DATETIME
Name IsEscalated
Label Escalated
Type CHECKBOX
Required Yes
Default value false
Name OwnerId
Label Owner ID
Type LOOKUP
Foreign key Yes
Required Yes
Data sensitivity level Internal
Name CreatedDate
Label Created Date
Type DATETIME
Required Yes
Name CreatedById
Label Created By ID
Type LOOKUP
Foreign key Yes
Required Yes
Name LastModifiedDate
Label Last Modified Date
Type DATETIME
Required Yes
Name LastModifiedById
Label Last Modified By ID
Type LOOKUP
Foreign key Yes
Required Yes
Name SystemModstamp
Label System Modstamp
Type DATETIME
Required Yes
Name ContactPhone
Label Contact Phone
Type PHONE
Data sensitivity level Internal
Name ContactMobile
Label Contact Mobile
Type PHONE
Data sensitivity level Internal
Name ContactEmail
Label Contact Email
Type EMAIL
Data sensitivity level Internal
Name ContactFax
Label Contact Fax
Type PHONE
Data sensitivity level Internal
Name Comments
Label Internal Comments
Type TEXT AREA (LONG)(4000)
Data sensitivity level Confidential
Name LastViewedDate
Label Last Viewed Date
Type DATETIME
Name LastReferencedDate
Label Last Referenced Date
Type DATETIME
Name HealthCloudGA__DueDate__c
Label Due Date
Type DATE
Help Text Date by when this care gap should be closed.
Description Date by when this care gap should be closed.
Name HealthCloudGA__FinancialValue__c
Label Financial Value
Type CURRENCY(18,0)
Help Text Potential savings by closing this care gap.
Description Potential savings by closing this care gap.
Name HealthCloudGA__SortOrder__c
Label Sort Order
Type NUMBER(18,0)
Help Text Rank by which this care gap is sorted.
Description Rank by which this care gap is sorted.
Name HealthCloudGA__SourceAgencyMeasureID__c
Label Source Agency Measure ID
Type TEXT(255)
Help Text ID of the source agency's measure for this care gap.
Description ID of the source agency's measure for this care gap.
Name HealthCloudGA__SourceAgencyMeasureVersion__c
Label Source Agency Measure Version
Type TEXT(255)
Help Text Version of the source agency's ID measure for this care gap.
Description Version of the source agency's ID measure for this care gap.
Name HealthCloudGA__SourceAgency__c
Label Source Agency
Type TEXT(255)
Help Text Agency that identified the care gap.
Description Agency that identified the care gap.
Name HealthCloudGA__SourceSystemID__c
Label Source System ID
Type TEXT(255)
Unique Yes
Help Text Record ID in the source system.
Description Record ID in the source system.
Name HealthCloudGA__SourceSystemModified__c
Label Source System Modified
Type DATETIME
Help Text When last updated.
Description When last updated.
Name HealthCloudGA__SourceSystem__c
Label Source System
Type TEXT(64)
Help Text Name of the system where this care gap was identified.
Description Name of the system where this care gap was identified.
Name From_Date__c
Label From Date
Type DATE
Name Location__c
Label Location
Type LOOKUP
Foreign key Yes
Name Quantity_Handedover__c
Label Quantity Handedover
Type NUMBER(18,0)
Name Quantity_Returned__c
Label Quantity Returned
Type NUMBER(18,0)
Name Quantity__c
Label Requested Quantity
Type NUMBER(16,0)
Name Requested_Date__c
Label Requested Date
Type DATE
Name To_Date__c
Label To Date
Type DATE
Parents relationships(73)
Name Parent object Child object Parent object field Child object field
HealthCloudGA__CarePlan__r Case Account
  • Id
  • HealthCloudGA__CarePlan__c
  • ForecastContext Case AdvAcctForecastSetUse
  • Id
  • ForecastContextId
  • Case Case ApplicationCase
  • Id
  • CaseId
  • Case Case Assessment
  • Id
  • CaseId
  • RequestReference Case AssessmentEnvelope
  • Id
  • RequestReferenceId
  • ContentContext Case AssessmentTaskContentDocument
  • Id
  • ContentContextId
  • RelatedRecord Case AuthFormRequestRecord
  • Id
  • RelatedRecordId
  • ParentRecord Case AuthorNote
  • Id
  • ParentRecordId
  • Case Case CareBarrier
  • Id
  • CaseId
  • Case Case CareBenefitVerifyRequest
  • Id
  • CaseId
  • CareRequestCase Case CareDiagnosis
  • Id
  • CareRequestCaseId
  • Case Case CarePlan
  • Id
  • CaseId
  • CareRequestCase Case CareRequest
  • Id
  • CareRequestCaseId
  • ReferenceCareRequestCase Case CareRequest
  • Id
  • ReferenceCareRequestCaseId
  • CareRequestCase Case CareRequestDrug
  • Id
  • CareRequestCaseId
  • CareRequestCase Case CareRequestExtension
  • Id
  • CareRequestCaseId
  • CareRequestCase Case CareRequestItem
  • Id
  • CareRequestCaseId
  • CareRequestCase Case CareRequestReviewer
  • Id
  • CareRequestCaseId
  • MasterRecord Case Case
  • Id
  • MasterRecordId
  • Parent Case Case
  • Id
  • ParentId
  • Case Case CaseArticle
  • Id
  • CaseId
  • Parent Case CaseComment
  • Id
  • ParentId
  • Case Case CaseGatewayRequest
  • Id
  • CaseId
  • Case Case CaseHistory
  • Id
  • CaseId
  • Case Case CaseMilestone
  • Id
  • CaseId
  • Case Case CaseParticipant
  • Id
  • CaseId
  • Case Case CaseRelatedIssue
  • Id
  • CaseId
  • Case Case CaseSolution
  • Id
  • CaseId
  • Parent Case CaseTeamMember
  • Id
  • ParentId
  • RelatedIssue Case ChangeRequestRelatedIssue
  • Id
  • RelatedIssueId
  • Case Case Claim
  • Id
  • CaseId
  • What Case ContactRequest
  • Id
  • WhatId
  • FirstPublishLocation Case ContentVersion
  • Id
  • FirstPublishLocationId
  • ParentRecord Case DocumentChecklistItem
  • Id
  • ParentRecordId
  • ReferenceObject Case DocumentEnvelope
  • Id
  • ReferenceObjectId
  • Parent Case EmailMessage
  • Id
  • ParentId
  • RelatedTo Case EmailMessage
  • Id
  • RelatedToId
  • Topic Case EngagementTopic
  • Id
  • TopicId
  • What Case Event
  • Id
  • WhatId
  • RelatedRecord Case FlowOrchestrationWorkItem
  • Id
  • RelatedRecordId
  • ReferenceObject Case GeneratedDocument
  • Id
  • ReferenceObjectId
  • Context Case GenericVisitTaskContext
  • Id
  • ContextId
  • Case__r Case Generic_Case_KPI__c
  • Id
  • Case__c
  • HealthCloudGA__CarePlan__r Case HealthCloudGA__CarePlanGoal__c
  • Id
  • HealthCloudGA__CarePlan__c
  • HealthCloudGA__CarePlan__r Case HealthCloudGA__CarePlanProblem__c
  • Id
  • HealthCloudGA__CarePlan__c
  • ApplicationCase Case IndividualApplication
  • Id
  • ApplicationCaseId
  • SourceRecord Case InfoAuthorizationRequest
  • Id
  • SourceRecordId
  • SourceId Case KnowledgeArticleVersion
  • Id
  • SourceId
  • SourceId Case Knowledge__kav
  • Id
  • SourceId
  • RelatedTo Case ListEmail
  • Id
  • RelatedToId
  • SourceRecord Case MultipartyInfoAuthRequest
  • Id
  • SourceRecordId
  • CaseId__r Case Opportunity
  • Id
  • CaseId__c
  • CaseId__r Case Order
  • Id
  • CaseId__c
  • Case Case ProcessException
  • Id
  • CaseId
  • Case Case ProductRequest
  • Id
  • CaseId
  • Case Case ProductRequestLineItem
  • Id
  • CaseId
  • Parent Case RecordAlert
  • Id
  • ParentId
  • What Case RecordAlert
  • Id
  • WhatId
  • Case Case ReturnOrder
  • Id
  • CaseId
  • ParentRecord Case ServiceAppointment
  • Id
  • ParentRecordId
  • ReferenceRecord Case ServiceAppointmentGroup
  • Id
  • ReferenceRecordId
  • Parent Case SocialPost
  • Id
  • ParentId
  • SourceContext Case SuggestedAssessmentDef
  • Id
  • SourceContextId
  • Subject Case SurveySubject
  • Id
  • SubjectId
  • RelatedRecord Case Swarm
  • Id
  • RelatedRecordId
  • RelatedRecord Case SwarmMember
  • Id
  • RelatedRecordId
  • What Case Task
  • Id
  • WhatId
  • Relation Case TaskRelation
  • Id
  • RelationId
  • DetailRecord Case TrackedCommunicationDetail
  • Id
  • DetailRecordId
  • Context Case Visit
  • Id
  • ContextId
  • Case Case WorkOrder
  • Id
  • CaseId
  • REFERENCE_10 Case ClinicalServiceRequest
  • Id
  • Case_Id_1
  • REFERENCE_15 Case ActionPlan
  • Id
  • Case_Id_1