General informations
Fields (52)
| Name | Label | Type | Description |
|---|---|---|---|
| Id | Case ID | ID | |
| IsDeleted | Deleted | CHECKBOX | |
| MasterRecordId | Master Record ID | LOOKUP | |
| CaseNumber | Case Number | AUTO NUMBER | |
| ContactId | Contact ID | LOOKUP | |
| AccountId | Account ID | LOOKUP | |
| ProductId | Product ID | LOOKUP | |
| ParentId | Parent Case ID | LOOKUP | |
| SuppliedName | Name | TEXT(80) | |
| SuppliedEmail | Email Address | ||
| SuppliedPhone | Phone | TEXT(40) | |
| SuppliedCompany | Company | TEXT(80) | |
| Type | Case Type | PICKLIST | |
| RecordTypeId | Record Type ID | LOOKUP | |
| Status | Status | PICKLIST | |
| Reason | Case Reason | PICKLIST | |
| Origin | Case Origin | PICKLIST | |
| Subject | Subject | TEXT(255) | |
| Priority | Priority | PICKLIST | |
| Description | Description | TEXT AREA (LONG)(32000) | |
| IsClosed | Closed | CHECKBOX | |
| ClosedDate | Closed Date | DATETIME | |
| IsEscalated | Escalated | CHECKBOX | |
| OwnerId | Owner ID | LOOKUP | |
| CreatedDate | Created Date | DATETIME | |
| CreatedById | Created By ID | LOOKUP | |
| LastModifiedDate | Last Modified Date | DATETIME | |
| LastModifiedById | Last Modified By ID | LOOKUP | |
| SystemModstamp | System Modstamp | DATETIME | |
| ContactPhone | Contact Phone | PHONE | |
| ContactMobile | Contact Mobile | PHONE | |
| ContactEmail | Contact Email | ||
| ContactFax | Contact Fax | PHONE | |
| Comments | Internal Comments | TEXT AREA (LONG)(4000) | |
| LastViewedDate | Last Viewed Date | DATETIME | |
| LastReferencedDate | Last Referenced Date | DATETIME | |
| HealthCloudGA__DueDate__c | Due Date | DATE | Date by when this care gap should be closed. |
| HealthCloudGA__FinancialValue__c | Financial Value | CURRENCY(18,0) | Potential savings by closing this care gap. |
| HealthCloudGA__SortOrder__c | Sort Order | NUMBER(18,0) | Rank by which this care gap is sorted. |
| HealthCloudGA__SourceAgencyMeasureID__c | Source Agency Measure ID | TEXT(255) | ID of the source agency's measure for this care gap. |
| HealthCloudGA__SourceAgencyMeasureVersion__c | Source Agency Measure Version | TEXT(255) | Version of the source agency's ID measure for this care gap. |
| HealthCloudGA__SourceAgency__c | Source Agency | TEXT(255) | Agency that identified the care gap. |
| HealthCloudGA__SourceSystemID__c | Source System ID | TEXT(255) | Record ID in the source system. |
| HealthCloudGA__SourceSystemModified__c | Source System Modified | DATETIME | When last updated. |
| HealthCloudGA__SourceSystem__c | Source System | TEXT(64) | Name of the system where this care gap was identified. |
| From_Date__c | From Date | DATE | |
| Location__c | Location | LOOKUP | |
| Quantity_Handedover__c | Quantity Handedover | NUMBER(18,0) | |
| Quantity_Returned__c | Quantity Returned | NUMBER(18,0) | |
| Quantity__c | Requested Quantity | NUMBER(16,0) | |
| Requested_Date__c | Requested Date | DATE | |
| To_Date__c | To Date | DATE |
Triggers (1)
| Name | Label |
|---|---|
| HcCaseTrigger | HealthCloudGA.HcCaseTrigger |
Fields Details (52)
| Name | Id |
| Label | Case ID |
| Type | ID |
| Required | Yes |
| Name | IsDeleted |
| Label | Deleted |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | MasterRecordId |
| Label | Master Record ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | CaseNumber |
| Label | Case Number |
| Type | AUTO NUMBER |
| Required | Yes |
| Name | ContactId |
| Label | Contact ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | AccountId |
| Label | Account ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | ProductId |
| Label | Product ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | ParentId |
| Label | Parent Case ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Data sensitivity level | Confidential |
| Name | SuppliedName |
| Label | Name |
| Type | TEXT(80) |
| Data sensitivity level | Internal |
| Name | SuppliedEmail |
| Label | Email Address |
| Type | |
| Data sensitivity level | Internal |
| Name | SuppliedPhone |
| Label | Phone |
| Type | TEXT(40) |
| Data sensitivity level | Internal |
| Name | SuppliedCompany |
| Label | Company |
| Type | TEXT(80) |
| Name | Type |
| Label | Case Type |
| Type | PICKLIST |
| Picklist values | Problem Feature Request Question Sample Device Request Loan Device Request Trial Device Request Loan Device Return Trial Device Return |
| Name | RecordTypeId |
| Label | Record Type ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | Status |
| Label | Status |
| Type | PICKLIST |
| Picklist values | Intake Admin review Nurse Review MD Review P2P Review Determination Closed Merged New |
| Name | Reason |
| Label | Case Reason |
| Type | PICKLIST |
| Picklist values | User didn't attend training Complex functionality Existing problem Instructions not clear New problem |
| Name | Origin |
| Label | Case Origin |
| Type | PICKLIST |
| Picklist values | Email Phone Web |
| Name | Subject |
| Label | Subject |
| Type | TEXT(255) |
| Name | Priority |
| Label | Priority |
| Type | PICKLIST |
| Picklist values | High Medium Low |
| Name | Description |
| Label | Description |
| Type | TEXT AREA (LONG)(32000) |
| Data sensitivity level | Confidential |
| Name | IsClosed |
| Label | Closed |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | ClosedDate |
| Label | Closed Date |
| Type | DATETIME |
| Name | IsEscalated |
| Label | Escalated |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | OwnerId |
| Label | Owner ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Data sensitivity level | Internal |
| Name | CreatedDate |
| Label | Created Date |
| Type | DATETIME |
| Required | Yes |
| Name | CreatedById |
| Label | Created By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | LastModifiedDate |
| Label | Last Modified Date |
| Type | DATETIME |
| Required | Yes |
| Name | LastModifiedById |
| Label | Last Modified By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | SystemModstamp |
| Label | System Modstamp |
| Type | DATETIME |
| Required | Yes |
| Name | ContactPhone |
| Label | Contact Phone |
| Type | PHONE |
| Data sensitivity level | Internal |
| Name | ContactMobile |
| Label | Contact Mobile |
| Type | PHONE |
| Data sensitivity level | Internal |
| Name | ContactEmail |
| Label | Contact Email |
| Type | |
| Data sensitivity level | Internal |
| Name | ContactFax |
| Label | Contact Fax |
| Type | PHONE |
| Data sensitivity level | Internal |
| Name | Comments |
| Label | Internal Comments |
| Type | TEXT AREA (LONG)(4000) |
| Data sensitivity level | Confidential |
| Name | LastViewedDate |
| Label | Last Viewed Date |
| Type | DATETIME |
| Name | LastReferencedDate |
| Label | Last Referenced Date |
| Type | DATETIME |
| Name | HealthCloudGA__DueDate__c |
| Label | Due Date |
| Type | DATE |
| Help Text | Date by when this care gap should be closed. |
| Description | Date by when this care gap should be closed. |
| Name | HealthCloudGA__FinancialValue__c |
| Label | Financial Value |
| Type | CURRENCY(18,0) |
| Help Text | Potential savings by closing this care gap. |
| Description | Potential savings by closing this care gap. |
| Name | HealthCloudGA__SortOrder__c |
| Label | Sort Order |
| Type | NUMBER(18,0) |
| Help Text | Rank by which this care gap is sorted. |
| Description | Rank by which this care gap is sorted. |
| Name | HealthCloudGA__SourceAgencyMeasureID__c |
| Label | Source Agency Measure ID |
| Type | TEXT(255) |
| Help Text | ID of the source agency's measure for this care gap. |
| Description | ID of the source agency's measure for this care gap. |
| Name | HealthCloudGA__SourceAgencyMeasureVersion__c |
| Label | Source Agency Measure Version |
| Type | TEXT(255) |
| Help Text | Version of the source agency's ID measure for this care gap. |
| Description | Version of the source agency's ID measure for this care gap. |
| Name | HealthCloudGA__SourceAgency__c |
| Label | Source Agency |
| Type | TEXT(255) |
| Help Text | Agency that identified the care gap. |
| Description | Agency that identified the care gap. |
| Name | HealthCloudGA__SourceSystemID__c |
| Label | Source System ID |
| Type | TEXT(255) |
| Unique | Yes |
| Help Text | Record ID in the source system. |
| Description | Record ID in the source system. |
| Name | HealthCloudGA__SourceSystemModified__c |
| Label | Source System Modified |
| Type | DATETIME |
| Help Text | When last updated. |
| Description | When last updated. |
| Name | HealthCloudGA__SourceSystem__c |
| Label | Source System |
| Type | TEXT(64) |
| Help Text | Name of the system where this care gap was identified. |
| Description | Name of the system where this care gap was identified. |
| Name | From_Date__c |
| Label | From Date |
| Type | DATE |
| Name | Location__c |
| Label | Location |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | Quantity_Handedover__c |
| Label | Quantity Handedover |
| Type | NUMBER(18,0) |
| Name | Quantity_Returned__c |
| Label | Quantity Returned |
| Type | NUMBER(18,0) |
| Name | Quantity__c |
| Label | Requested Quantity |
| Type | NUMBER(16,0) |
| Name | Requested_Date__c |
| Label | Requested Date |
| Type | DATE |
| Name | To_Date__c |
| Label | To Date |
| Type | DATE |
Parents relationships(73)
Children relationships(10)
| Name | Parent object | Child object | Parent object field | Child object field |
|---|---|---|---|---|
| MasterRecord | Case | Case |
|
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| Contact | Contact | Case |
|
|
| Account | Account | Case |
|
|
| Product | Product2 | Case |
|
|
| Parent | Case | Case |
|
|
| RecordType | RecordType | Case |
|
|
| Owner | User | Case |
|
|
| CreatedBy | User | Case |
|
|
| LastModifiedBy | User | Case |
|
|
| Location__r | Location | Case |
|
|
Object User-defined metadata (0)
| Label | Value |
|---|