General informations
Fields (52)
Name | Label | Type | Description |
---|---|---|---|
Id | Case ID | ID | |
IsDeleted | Deleted | CHECKBOX | |
MasterRecordId | Master Record ID | LOOKUP | |
CaseNumber | Case Number | AUTO NUMBER | |
ContactId | Contact ID | LOOKUP | |
AccountId | Account ID | LOOKUP | |
ProductId | Product ID | LOOKUP | |
ParentId | Parent Case ID | LOOKUP | |
SuppliedName | Name | TEXT(80) | |
SuppliedEmail | Email Address | ||
SuppliedPhone | Phone | TEXT(40) | |
SuppliedCompany | Company | TEXT(80) | |
Type | Case Type | PICKLIST | |
RecordTypeId | Record Type ID | LOOKUP | |
Status | Status | PICKLIST | |
Reason | Case Reason | PICKLIST | |
Origin | Case Origin | PICKLIST | |
Subject | Subject | TEXT(255) | |
Priority | Priority | PICKLIST | |
Description | Description | TEXT AREA (LONG)(32000) | |
IsClosed | Closed | CHECKBOX | |
ClosedDate | Closed Date | DATETIME | |
IsEscalated | Escalated | CHECKBOX | |
OwnerId | Owner ID | LOOKUP | |
CreatedDate | Created Date | DATETIME | |
CreatedById | Created By ID | LOOKUP | |
LastModifiedDate | Last Modified Date | DATETIME | |
LastModifiedById | Last Modified By ID | LOOKUP | |
SystemModstamp | System Modstamp | DATETIME | |
ContactPhone | Contact Phone | PHONE | |
ContactMobile | Contact Mobile | PHONE | |
ContactEmail | Contact Email | ||
ContactFax | Contact Fax | PHONE | |
Comments | Internal Comments | TEXT AREA (LONG)(4000) | |
LastViewedDate | Last Viewed Date | DATETIME | |
LastReferencedDate | Last Referenced Date | DATETIME | |
HealthCloudGA__DueDate__c | Due Date | DATE | Date by when this care gap should be closed. |
HealthCloudGA__FinancialValue__c | Financial Value | CURRENCY(18,0) | Potential savings by closing this care gap. |
HealthCloudGA__SortOrder__c | Sort Order | NUMBER(18,0) | Rank by which this care gap is sorted. |
HealthCloudGA__SourceAgencyMeasureID__c | Source Agency Measure ID | TEXT(255) | ID of the source agency's measure for this care gap. |
HealthCloudGA__SourceAgencyMeasureVersion__c | Source Agency Measure Version | TEXT(255) | Version of the source agency's ID measure for this care gap. |
HealthCloudGA__SourceAgency__c | Source Agency | TEXT(255) | Agency that identified the care gap. |
HealthCloudGA__SourceSystemID__c | Source System ID | TEXT(255) | Record ID in the source system. |
HealthCloudGA__SourceSystemModified__c | Source System Modified | DATETIME | When last updated. |
HealthCloudGA__SourceSystem__c | Source System | TEXT(64) | Name of the system where this care gap was identified. |
From_Date__c | From Date | DATE | |
Location__c | Location | LOOKUP | |
Quantity_Handedover__c | Quantity Handedover | NUMBER(18,0) | |
Quantity_Returned__c | Quantity Returned | NUMBER(18,0) | |
Quantity__c | Requested Quantity | NUMBER(16,0) | |
Requested_Date__c | Requested Date | DATE | |
To_Date__c | To Date | DATE |
Triggers (1)
Name | Label |
---|---|
HcCaseTrigger | HealthCloudGA.HcCaseTrigger |
Fields Details (52)
Name | Id |
Label | Case ID |
Type | ID |
Required | Yes |
Name | IsDeleted |
Label | Deleted |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | MasterRecordId |
Label | Master Record ID |
Type | LOOKUP |
Foreign key | Yes |
Name | CaseNumber |
Label | Case Number |
Type | AUTO NUMBER |
Required | Yes |
Name | ContactId |
Label | Contact ID |
Type | LOOKUP |
Foreign key | Yes |
Name | AccountId |
Label | Account ID |
Type | LOOKUP |
Foreign key | Yes |
Name | ProductId |
Label | Product ID |
Type | LOOKUP |
Foreign key | Yes |
Name | ParentId |
Label | Parent Case ID |
Type | LOOKUP |
Foreign key | Yes |
Data sensitivity level | Confidential |
Name | SuppliedName |
Label | Name |
Type | TEXT(80) |
Data sensitivity level | Internal |
Name | SuppliedEmail |
Label | Email Address |
Type | |
Data sensitivity level | Internal |
Name | SuppliedPhone |
Label | Phone |
Type | TEXT(40) |
Data sensitivity level | Internal |
Name | SuppliedCompany |
Label | Company |
Type | TEXT(80) |
Name | Type |
Label | Case Type |
Type | PICKLIST |
Picklist values | Problem Feature Request Question Sample Device Request Loan Device Request Trial Device Request Loan Device Return Trial Device Return |
Name | RecordTypeId |
Label | Record Type ID |
Type | LOOKUP |
Foreign key | Yes |
Name | Status |
Label | Status |
Type | PICKLIST |
Picklist values | Intake Admin review Nurse Review MD Review P2P Review Determination Closed Merged New |
Name | Reason |
Label | Case Reason |
Type | PICKLIST |
Picklist values | User didn't attend training Complex functionality Existing problem Instructions not clear New problem |
Name | Origin |
Label | Case Origin |
Type | PICKLIST |
Picklist values | Email Phone Web |
Name | Subject |
Label | Subject |
Type | TEXT(255) |
Name | Priority |
Label | Priority |
Type | PICKLIST |
Picklist values | High Medium Low |
Name | Description |
Label | Description |
Type | TEXT AREA (LONG)(32000) |
Data sensitivity level | Confidential |
Name | IsClosed |
Label | Closed |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | ClosedDate |
Label | Closed Date |
Type | DATETIME |
Name | IsEscalated |
Label | Escalated |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | OwnerId |
Label | Owner ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Data sensitivity level | Internal |
Name | CreatedDate |
Label | Created Date |
Type | DATETIME |
Required | Yes |
Name | CreatedById |
Label | Created By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | LastModifiedDate |
Label | Last Modified Date |
Type | DATETIME |
Required | Yes |
Name | LastModifiedById |
Label | Last Modified By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | SystemModstamp |
Label | System Modstamp |
Type | DATETIME |
Required | Yes |
Name | ContactPhone |
Label | Contact Phone |
Type | PHONE |
Data sensitivity level | Internal |
Name | ContactMobile |
Label | Contact Mobile |
Type | PHONE |
Data sensitivity level | Internal |
Name | ContactEmail |
Label | Contact Email |
Type | |
Data sensitivity level | Internal |
Name | ContactFax |
Label | Contact Fax |
Type | PHONE |
Data sensitivity level | Internal |
Name | Comments |
Label | Internal Comments |
Type | TEXT AREA (LONG)(4000) |
Data sensitivity level | Confidential |
Name | LastViewedDate |
Label | Last Viewed Date |
Type | DATETIME |
Name | LastReferencedDate |
Label | Last Referenced Date |
Type | DATETIME |
Name | HealthCloudGA__DueDate__c |
Label | Due Date |
Type | DATE |
Help Text | Date by when this care gap should be closed. |
Description | Date by when this care gap should be closed. |
Name | HealthCloudGA__FinancialValue__c |
Label | Financial Value |
Type | CURRENCY(18,0) |
Help Text | Potential savings by closing this care gap. |
Description | Potential savings by closing this care gap. |
Name | HealthCloudGA__SortOrder__c |
Label | Sort Order |
Type | NUMBER(18,0) |
Help Text | Rank by which this care gap is sorted. |
Description | Rank by which this care gap is sorted. |
Name | HealthCloudGA__SourceAgencyMeasureID__c |
Label | Source Agency Measure ID |
Type | TEXT(255) |
Help Text | ID of the source agency's measure for this care gap. |
Description | ID of the source agency's measure for this care gap. |
Name | HealthCloudGA__SourceAgencyMeasureVersion__c |
Label | Source Agency Measure Version |
Type | TEXT(255) |
Help Text | Version of the source agency's ID measure for this care gap. |
Description | Version of the source agency's ID measure for this care gap. |
Name | HealthCloudGA__SourceAgency__c |
Label | Source Agency |
Type | TEXT(255) |
Help Text | Agency that identified the care gap. |
Description | Agency that identified the care gap. |
Name | HealthCloudGA__SourceSystemID__c |
Label | Source System ID |
Type | TEXT(255) |
Unique | Yes |
Help Text | Record ID in the source system. |
Description | Record ID in the source system. |
Name | HealthCloudGA__SourceSystemModified__c |
Label | Source System Modified |
Type | DATETIME |
Help Text | When last updated. |
Description | When last updated. |
Name | HealthCloudGA__SourceSystem__c |
Label | Source System |
Type | TEXT(64) |
Help Text | Name of the system where this care gap was identified. |
Description | Name of the system where this care gap was identified. |
Name | From_Date__c |
Label | From Date |
Type | DATE |
Name | Location__c |
Label | Location |
Type | LOOKUP |
Foreign key | Yes |
Name | Quantity_Handedover__c |
Label | Quantity Handedover |
Type | NUMBER(18,0) |
Name | Quantity_Returned__c |
Label | Quantity Returned |
Type | NUMBER(18,0) |
Name | Quantity__c |
Label | Requested Quantity |
Type | NUMBER(16,0) |
Name | Requested_Date__c |
Label | Requested Date |
Type | DATE |
Name | To_Date__c |
Label | To Date |
Type | DATE |
Parents relationships(73)
Children relationships(10)
Name | Parent object | Child object | Parent object field | Child object field |
---|---|---|---|---|
MasterRecord | Case | Case |
|
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Contact | Contact | Case |
|
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Account | Account | Case |
|
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Product | Product2 | Case |
|
|
Parent | Case | Case |
|
|
RecordType | RecordType | Case |
|
|
Owner | User | Case |
|
|
CreatedBy | User | Case |
|
|
LastModifiedBy | User | Case |
|
|
Location__r | Location | Case |
|
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Object User-defined metadata (0)
Label | Value |
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