A solid CRM strategy is crucial to the success of the companies, so let's take a look at the biggest and most widely used CRM software on the market, Salesforce. However, in this article, we will focus only on the Salesforce Sales Cloud that can help you close deals, increase productivity amongst your team, and make insightful decisions.
Sales Cloud is a wonderful platform offered by the Salesforce CRM system . It’s designed to manage and support the sales department for an organization and help achieve the business goals. This integrated platform brings together all kinds of information such as product information, customer information as well as product information for customers' needs gathered from the social platforms. With this kind of provided information Salesforce Sales Cloud helps you:
Firstly, generate more leads and get more deals:
With Sales Cloud, you can manage leads more effectively while continuously optimizing your campaigns depending on the market response and closure across the channel, which helps you in making smarter decisions about your investments and judging the potential of a sales lead.
Secondly, improve your sales productivity and close more deals:
with Sales Cloud giving you a high-level view of your sales business and about the workflows for business process approvals it will be easier to drive a greater number of deals to closure.
Thirdly, and most importantly, make better and quicker decisions:
Through multiple reports, dashboards, and sales forecasting you will have a clear vision of the business scenario which will help you stay on top of your business and make more accurate and precise decisions.
Account and Contact ManagementGives complete information about your customers including previous communications, activity history, internal account discussions, key contact numbers, and emails. This is required to drive your business deal further.
Opportunity ManagementGives a complete view of your products, competition, quotes, and more in response to sales interaction and deal scenarios.
Lead ManagementHelps you track your leads from gathering information of your prospects to passing the qualified leads to sales while optimizing your campaigns continually.
The entity relationship diagram in the Salesforce data model above represents the products for sale through your opportunities and how the products can be contained in one or more price books. However, this diagram contains some of the objects related to sales clouds such as price book, product, opportunity, order, quote, etc. This product and price catalog data model was created with AbstraLinx . Download the project file for this model here.
To edit the product and pricebook data model, open the project file you downloaded above with AbstraLinx. Download AbstraLinx from here: