General informations
Fields (19)
| Name | Label | Type | Description |
|---|---|---|---|
| Id | Contact Request ID | ID | |
| OwnerId | Owner ID | LOOKUP | |
| IsDeleted | Deleted | CHECKBOX | |
| Name | Contact Request Number | AUTO NUMBER | |
| CreatedDate | Created Date | DATETIME | |
| CreatedById | Created By ID | LOOKUP | |
| LastModifiedDate | Last Modified Date | DATETIME | |
| LastModifiedById | Last Modified By ID | LOOKUP | |
| SystemModstamp | System Modstamp | DATETIME | |
| LastViewedDate | Last Viewed Date | DATETIME | |
| LastReferencedDate | Last Referenced Date | DATETIME | |
| WhatId | Related To ID | LOOKUP | |
| WhoId | Requestor ID | LOOKUP | |
| PreferredPhone | Preferred Phone Number | PHONE | |
| PreferredChannel | Preferred Channel | PICKLIST | |
| Status | Request Status | PICKLIST | |
| RequestReason | Request Reason | PICKLIST | |
| RequestDescription | Request Description | TEXT AREA (LONG)(32000) | |
| IsCallback | Is Callback | CHECKBOX |
Fields Details (19)
| Name | Id |
| Label | Contact Request ID |
| Type | ID |
| Required | Yes |
| Name | OwnerId |
| Label | Owner ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | IsDeleted |
| Label | Deleted |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
| Name | Name |
| Label | Contact Request Number |
| Type | AUTO NUMBER |
| Required | Yes |
| Name | CreatedDate |
| Label | Created Date |
| Type | DATETIME |
| Required | Yes |
| Name | CreatedById |
| Label | Created By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | LastModifiedDate |
| Label | Last Modified Date |
| Type | DATETIME |
| Required | Yes |
| Name | LastModifiedById |
| Label | Last Modified By ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Required | Yes |
| Name | SystemModstamp |
| Label | System Modstamp |
| Type | DATETIME |
| Required | Yes |
| Name | LastViewedDate |
| Label | Last Viewed Date |
| Type | DATETIME |
| Name | LastReferencedDate |
| Label | Last Referenced Date |
| Type | DATETIME |
| Name | WhatId |
| Label | Related To ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | WhoId |
| Label | Requestor ID |
| Type | LOOKUP |
| Foreign key | Yes |
| Name | PreferredPhone |
| Label | Preferred Phone Number |
| Type | PHONE |
| Name | PreferredChannel |
| Label | Preferred Channel |
| Type | PICKLIST |
| Required | Yes |
| Picklist values | Phone |
| Name | Status |
| Label | Request Status |
| Type | PICKLIST |
| Required | Yes |
| Picklist values | New Attempted Contacted Abandoned |
| Name | RequestReason |
| Label | Request Reason |
| Type | PICKLIST |
| Picklist values | Account Billing Case General Order Product Other |
| Name | RequestDescription |
| Label | Request Description |
| Type | TEXT AREA (LONG)(32000) |
| Name | IsCallback |
| Label | Is Callback |
| Type | CHECKBOX |
| Required | Yes |
| Default value | false |
Parents relationships(8)
| Name | Parent object | Child object | Parent object field | Child object field |
|---|---|---|---|---|
| ForecastContext | ContactRequest | AdvAcctForecastSetUse |
|
|
| ContentContext | ContactRequest | AssessmentTaskContentDocument |
|
|
| RelatedTo | ContactRequest | EmailMessage |
|
|
| What | ContactRequest | Event |
|
|
| RelatedRecord | ContactRequest | FlowOrchestrationWorkItem |
|
|
| Context | ContactRequest | GenericVisitTaskContext |
|
|
| What | ContactRequest | Task |
|
|
| Relation | ContactRequest | TaskRelation |
|
|
Children relationships(104)
Object User-defined metadata (0)
| Label | Value |
|---|